Refund Policy
At Tech Life Centres, we are committed to providing the highest level of customer satisfaction. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Eligibility for Refunds:
You may request a refund within 30 days of receiving your order.
To be eligible for a refund, the product must be in its original condition and packaging, including all accessories, manuals, and any promotional items.
Used products or items damaged by the customer are not eligible for a refund.
Refund Process:
To initiate a refund, please contact our Customer Support Team at support@techlifecentres.com. In your email, provide a detailed reason for the refund request.
After reviewing your request, if it meets our eligibility criteria, we will provide you with a Return Authorization Number (RA#) and instructions for returning the product.
Ship the product to the following address:
Tech Life Centres
Elevator No.3, F4, Building F, Fengzhimei Industrial Zone, Jinfenghuang Avenue, Fenggang Town, Dongguan City, Guangdong Province, 523689, China
Or
20 Block 16, Trung Son Ward, Tam Diep City, Ninh Binh Province, 08000, Vietnam
To ensure a smooth refund process, please use a trackable shipping service. Tech Life Centres is not responsible for lost or missing packages.
After we receive and inspect your returned item, we will issue a refund to your original method of payment. You will receive a refund receipt via email.
Please Note:
Shipping fees are non-refundable unless the return is a result of our error.
If the returned item is not in its original condition or packaging, we reserve the right to refuse the refund or charge a restocking fee.
Customized or personalized items may not be eligible for a refund unless they are defective.
Our goal is to ensure your satisfaction with every purchase, and we strive to make the refund process as smooth as possible. If you have any questions or require further assistance, please do not hesitate to contact our Customer Support Team at support@techlifecentres.com.
Thank you for choosing Tech Life Centres, and we appreciate your business.